Privacy Policy
Effective date: 14 September 2026
Poker Lounge Emu is committed to protecting the privacy of all visitors and patrons. This policy explains how we collect, use, and safeguard personal information in connection with our offline poker venue at Great Eastern Hwy, Burswood WA 6100, Australia.
The policy applies to information collected at our physical location, through our website, and via any direct communications. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
Information We Collect
We collect personal information necessary to provide our offline poker services and manage our venue operations. This may include your name, contact details, and identification for age verification.
- Name, email address, phone number, and postal address when you make a reservation or inquiry.
- Proof of age documentation to comply with the 21+ age requirement.
- Details of your visits, such as date and time, for security and service improvement.
If you have questions about the information we hold, email [email protected].
How We Use Information
We use personal information to operate our offline poker venue, respond to inquiries, and improve our services. This includes managing reservations, ensuring compliance with legal requirements, and communicating with you about your visits.
- To process table reservations and private poker bookings.
- To verify age and identity for entry to the Poker Room and Card Lounge.
- To send important updates about our poker nights and venue changes, if you have opted in.
Information Sharing and Disclosure
We do not sell or rent personal information. We may disclose information to service providers who assist in our operations, such as IT support or legal advisors, under strict confidentiality agreements.
Disclosure may occur when required by law or to protect the safety and security of our venue and patrons. We may share aggregated, non-identifying information for analytical purposes.
Data Security
We implement reasonable physical, technical, and administrative safeguards to protect personal information from unauthorized access, alteration, or disclosure. Access is restricted to authorized personnel only.
- Secure storage of physical records in locked facilities.
- Encryption of electronic data during transmission.
- Regular review of security practices.
Your Rights and Choices
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. You may also request deletion of your information, subject to legal retention requirements.
To make a request, contact us using the details below. We will respond to requests within a reasonable timeframe.
Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, such as age verification status.
You can control cookies through your browser settings. Essential cookies are required for the age gate to function properly.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
The effective date is shown at the top of this page. Material changes may be communicated via email if you have provided your contact information.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at the details below.
- Email: [email protected]
- Phone: +61 4 2067 1513
- Address: Poker Lounge Emu, Great Eastern Hwy, Burswood WA 6100, Australia